The Ombuds Officer at the University of Central Florida is a member of the International Ombudsman Association (IOA), the premier professional association in the United States for organizational ombuds . IOA's mission is to support and advance the global Organizational Ombudsman profession and ensure that practitioners work to the highest professional standards.
UCF's Ombuds Officer adheres to the IOA Standards of Practice and Code of Ethics. Links to IOA's Home Page, Standards of Practice, and Code of Ethics appear below:
International Ombudsman Association Home Page
IOA Code of Ethics & IOA Standards of Practice
The Ombuds Office is independent in structure, function and appearance to the highest degree possible within the organization. Read about independence.
Identities and concerns discussed with the Ombuds Office will not be shared with anyone else without permission, except to the extent required by law, including without limitation, Chapter 119, Florida Statutes. Read about confidentiality.
The Ombuds Office is an informal resource that considers the interests and concerns of all members of the UCF community. Read about informality.
The Ombuds Officer does not take sides, but considers the rights and interests of all parties involved in searching for a fair resolution to the problem. Read about impartiality.