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The University Ombuds Office provides all members of the university community (students, staff, faculty, and others) an informal, independent, confidential, neutral office that offers assistance and impartial advice regarding concerns related to the University. The University Ombuds Officer will listen to concerns and will facilitate resolution of problems. All proceedings in individual cases will be held confidential by the Ombuds Officer, unless authorized by the complainant or otherwise required by applicable law, including without limitation, Chapter 119, Florida Statutes.
Please remember that e-mail is not appropriate for confidential communications. In order to protect confidentiality, the Ombuds Office conducts its business in person and over the telephone but not via e-mail. Also, due to the confidential, impartial, informal and independent function of the Ombuds Office, communication with the office does not constitute notice to UCF.
The Ombuds Office is independent in structure, function and appearance to the highest degree possible within the organization. Read about independence.
Identities and concerns discussed with the Ombuds Office will not be shared with anyone else without permission, except to the extent required by law, including without limitation, Chapter 119, Florida Statutes. Read about confidentiality.
The Ombuds Office is an informal resource that considers the interests and concerns of all members of the UCF community. Read about informality.
The Ombuds Officer does not take sides, but considers the rights and interests of all parties involved in searching for a fair resolution to the problem. Read about impartiality.